Terms and Conditions | Beyond the Limits Treks and Expeditions

Welcome to Beyond the Limits Treks and Expedition! We're thrilled to have you considering our services for your upcoming adventure (Trek Tour or climbing ). Before you proceed with booking, we'd like to share some important information to ensure a smooth and enjoyable experience.

Trip Booking Terms and Conditions:

This document outlines the terms and conditions that govern your trip with us. It's essentially a contract that defines our mutual expectations and responsibilities. By booking a trip with us, you agree to these terms and conditions.

What's Covered:

These terms apply to all our holiday trips. Whether you're booking a trek, tour, or any other adventure, these conditions will guide your journey.

Why You Should Read This:

We strongly recommend that you carefully read and understand these terms and conditions before proceeding with your online trip booking. They contain crucial information that you should be aware of.

In essence, we want to ensure a fantastic and safe adventure for you. Our terms and conditions are here to provide clarity and transparency, ensuring that you have a memorable and worry-free experience with Beyond the Limits Treks and Expedition. ltd. If you have any questions or concerns, please don't hesitate to reach out to us via WhatsApp or email

All bookings are based on the following Terms & Conditions between you(clients/service seeker) and Beyond the Limits Treks and Expedition Pvt. Ltd. The following terms & conditions come into impression from the date you booked a trip with us.

Join Forces with Us as Our Business Partner:

Beyond the Limits Treks, a prominent adventure company in Nepal is actively seeking partnerships with trekking and expedition companies worldwide.

1. BOOKING AND RESERVATION:

Reserving your unforgettable trek, tour or climbing is simple with us. You have the flexibility to book through our website, via email, or by phone. To secure your adventure, we require a minimum 10% deposit of the total amount of the trip. Once you've chosen your trek /tour or any adventure and provided the necessary details (photocopy of your passport), you can conveniently make the 10% deposit through our website or by following the payment instructions provided in the confirmation email. This ensures your spot on the trip of a lifetime. We look forward to welcoming you on your adventure!

You can pay the rest of the money when you arrive in Kathmandu before your trek, tour, or climbing adventure begins.

Note: For Bhutan and Tibet trips 100% payments are required within 1 month before starting any trip

2. CANCELLATION POLICY

Beyond the Limits Treks and Expedition wants to make our cancellation policy as clear as possible:

Deposit Refund: If you decide to cancel your trek, please note that the deposit 10% you paid when booking is non-refundable.

10% Deposit Exception: If you cancel a Nepal trip after paying a 10% deposit or the full amount in advance, your payment becomes a lifetime deposit. You can use this deposit for any future trips with us whenever you're ready.

Last-Minute Cancellation: If you cancel your trip at the last minute and have paid the full amount, we'll have to charge you 10% of the total trip cost.

Note:

No refunds if you drop out of the journey after it starts, regardless of the reason.
If there are parts of your trip itinerary that you don't use, like accommodations, transport, meals, or services, those won't be refundable..

Booking confirmation charges and amendment charges are not refundable.
Days before departure Refund amount from total Tour Tour cost
40 days or more 100% of total Tour cost (other than USD 10% holiday confirmation charge)
39-20 Days 50% of the total holiday cost is refundable
0 -19 Days 100% of the total holiday cost not refundable

TRIP CANCELLATION POLICY FOR BHUTAN, TIBET

The % deposit made for Bhutan, Tibet will be considered as the trip cancellation fee if you cancel the trip. We are also unable to offer trip postponements for any trip in Bhutan, Tibet.

3. ITINERARY CHANGES

At our travel company, we recognize that flexibility is key, especially in mountain adventures. Here's our policy on itinerary changes:

Unforeseen Circumstances: Sometimes, situations like weather, government regulations, or natural events may necessitate adjustments to the itinerary. Rest assured, we'll do our utmost to provide alternative arrangements of equal or greater value.

Flight Delays: Mountain regions can be unpredictable, leading to flight delays at the start or end of your trip. If this occurs, clients will be responsible for additional expenses like food and accommodation during the delay. Please note that Beyond the Limits Treks will not be held accountable in case you miss international flights but will assist you in making alternative arrangements.

4. TRAVEL INSURANCE

To participate in our activities, comprehensive travel, and medical insurance are mandatory for all participants. This insurance must specifically include coverage for emergency evacuation and medical. Your safety and well-being are our top priorities, and this insurance requirement ensures that you are adequately protected in case of any unforeseen emergencies during your trekking adventure.

5. TRAVEL DOCUMENTS

For a smooth journey, please ensure you have the following documents ready:

Passport: Make sure your passport is valid for your entire trip.
Trekking Permits: We'll make all the permits and necessary documents for any adventure.
Travel Details: We'll request your flight information and passport scans to assist with reservations.
Having these documents in order ensures a hassle-free adventure.

6. LIABILITIES AND RESPONSIBILITY

Your safety is our top concern. We follow national/local regulations for your trip, but we can't control things like natural disasters, political changes, or flight delays. Beyond the Limits Treks will not be responsible for things like bad weather or strikes that might cause inconvenience or extra costs. If these situations come up, you'll have to cover the extra expenses, so having good travel insurance is crucial. This helps you deal with unexpected costs. We appreciate your understanding, and we're here to make your journey safe and enjoyable.

7. LAST-MINUTE BOOKING

For your convenience, we welcome last-minute bookings for treks and tours in Nepal, allowing you to reserve a trip just 24 hours before its departure date. However, please note that this flexibility may not apply to trips in Bhutan and Tibet. We're here to assist you in planning your adventure, so feel free to reach out to us at +977 9851093729 (Saroj) or email us and secure your spot for an exciting journey in Nepal.

8. POSTPONE THE TRIP

If you need to postpone your trip, please send us a written notice.

Trip Postpone Fee: You won't be charged any additional fee from your deposit for postponing. The deposit amount will be available for your rescheduled trip.

9. INCOMPLETE TOUR

We want to be transparent—regrettably, we can't provide refunds if your trek, tour, or expedition is cut short for any reason on your end.

10. UNFORESEEN CIRCUMSTANCES

In case your trip is canceled due to unexpected events like bad weather, natural disasters, or political issues, don't worry. We'll arrange another trip for you, even if it's not the exact same package. We'll give you options to choose from so that your investment doesn't go to waste.

11. PRICE CHANGES

Please be aware that the package price may be adjusted in line with Nepal government regulations. This could happen due to factors like inflation, government actions, postponement of trips, or significant shifts in exchange rates. We'll always strive to be fair, and we appreciate your understanding in such situations.

12. DOMESTIC FLIGHT DELAY/CANCELLATION

Due to Nepal's geographical challenges, flight delays can occur, especially in remote areas like Everest, Annapurna, Dolpo, and Jumla, where weather conditions are unpredictable. To prepare for this, we strongly recommend carrying extra funds to cover unexpected costs such as accommodation and meals. Please note that Beyond the Limits Treks and Expedition Pvt. Ltd. will not be responsible for any additional expenses beyond the planned itinerary. Your understanding in these situations is greatly appreciated.

13. COMPLAINTS AND RESOLUTION

If you have any problems or complaints during your trip, please do not hesitate to contact our team leader. They'll try their best to help you and meet your demands as soon as possible. After the trip, you can meet with our management team to discuss your suggestions and complaints.

Resolution: After receiving your complaint, we will fully evaluate the situation and attempt to come to a decision that reduces your worries. Your input is extremely significant and is essential to assisting us in making improvements for the future. Our first focus is making sure you're satisfied, and we're here to listen to you and do everything we can to make that happen.

14. GOVERNING LAW AND JURISDICTION

These Terms & Conditions are controlled by and construed in accordance with Nepal law. The courts in Kathmandu, Bagmati Province, Nepal, will have sole jurisdiction over any legal issues originating from or connected to these terms and conditions, in accordance with Nepalese law. This creates the legal foundation for resolving any possible conflicts in a fair and uniform manner.

15. IMPORTANT

Our terms and conditions are only applicable when you book a trip directly with us. You shall be governed by the terms and conditions of any third parties or agencies involved in your reservation. To guarantee responsibility and clarity in your trip plans, please be aware of this distinction.